Testimonial-Riverwood Retirement

Tuesday, 28 January 2014 15:43

Northwest Georgia Medical Group, P.C.

Riverwood Retirement

Administrator, Regina Wright and Owners

My mother-in-law, Mary Nell Burch, had an emergency episode several weeks ago that lead her to the hospital by ambulance which subsequently lead her to admission. I would like to commend the staff of Riverwood Retirement Center, especially Lindsey and Dallene, whom I personally spoke with during the emergency, but not to exclude any other personnel working on that shift, who had a hand in saving my mother-in-law’s life. Even though my mother-in-law is on a “No Code” status, they still treated her with respect and dignity and quickly responded to a bad situation and got emergency medical care to her right away. They apprised us of the situation immediately, and we were able to get to the hospital in time to be with her. My grandmother, who has passed away, was at Riverwood for years and received such wonderful and excellent care that we wanted my mother-in-law to live at Riverwood. We are very glad that we made that decision. We could not ask for better care than she receives every day. When we visit her, the caregivers come in to just give her hugs and just say, ‘hello.” They make sure that at any time we call to check on her, they always know her whereabouts and exactly what has been going on with her. I am amazed at the kind of care that she gets at Riverwood, and I again want to commend the administration including Regina and Stephanie and all the staff for all that they do for the residents at Riverwood. It is truly a “home away from home” for many elderly people, and I cannot imagine my mother-in-law living anywhere else.

I just wanted to take this time to commend them for their great work. Every one of the caregivers is excellent including the kitchen staff and the chaplain. I do not want to leave anyone out and want to thank them all for the great work that they do and let them know how much we appreciate the kind and caring services that we receive every day consistently. This is a top notch group, and we want them to know how much we love them for loving my mother and mother-in-law.

Professionally yours,

Cay Burch, FNP-C

CB.tc                                                                              

Visit us at: www.riverwoodretirement.com

Regency Senior Living, the corporate office for Riverwood Retirement, is proud to serve seniors and their families in 5 States caring for them through the seasons of life from Independant Living, Assisted Living, Memory Care, Skilled Nursing and even Rehab.